Warrior or Worrier? Conflict Resolution and Stress Management Strategies

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This course equips participants with the latest stress management techniques to combat and dissipate stress and anger while managing their conflicts. At the end of it, participants will be able to : 1. Appreciate the cause and value of conflict 2. Understand conflict resolution styles 3. Identify the most effective resolution strategy 4. Appreciate the cause and value of stress and anger 5. Manage your emotions during stress and anger during conflict management 6. Use different techniques and strategies to dissipate your stress and anger