How To Deal With Difficult People
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Participants will learn how to manage frustrations, stress, and anger in dealing with difficult people and how to get difficult people to become their allies, collaborators, and partners to purpose common goals. Through this course, participants will be able to calm their mind and focus on attending to the issue, to listen with the purpose to understand difficult people. By making the difficult people feel understood, validated and respected, you build a positive, meaningful, and rewarding working relationship encouraging them to want to contribute positively.
Course Details
Nett Fee after Government subsidy S$28.80
SkillsFuture Credit Eligible
Provider
Singapore Association for Continuing Education (SACE)
secretariat@sace.org.sg
Duration
8 hours over 2 sessions
Contact
6266 0648
Trainer
Gae Ban Peng
Course information is accurate as provided by course provider on 12 June 2023. For more information, please contact the course provider.
Trainer's Profile
Gae Ban Peng
Ban Peng runs his own Management Consultancy business with more than 35 years of success serving clients from all over the world including Australia, Canada, China, Germany, Hong Kong, India, Indonesia, Malaysia, Japan, Korea, Singapore, Thailand, UK, USA. He has more than 25 years of training experience providing training and coaching including serving as Chief Trainer in Hong Kong, Macau, Singapore, and Thailand for Toastmasters International.
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